Why choose Arcadia?
What is the difference between Arcadia and a Registry?
Do I pay the employee for the service?
If I'm not sure of what services I may need can you help me?
If I need service immediately, can you help me?
What about private duty nursing, I hear there's a nursing shortage?
Can I pay for my private duty services with a credit card?
If I would like your service but I need some skilled service as well, what should I do?
FAQs
Why choose Arcadia?
Arcadia is a Non-Medicare agency. This means we concentrate on the help you will need as a private duty client; home health aides, companions, homemakers and transports.Since we don't have layers of management our costs are lower, consequently our prices are half of our competitions. We service New Haven and Fairfield counties heavily, we have people in your area. Back to TopWhat is the difference between Arcadia and a registry?
Arcadia is a CT licensed agency, therefore we are regulated to make sure that our staff has; at least 3 employment reference checks,a security check, they are bonded, they have current physicals and are free of commun-icable diseases, they are required to attend educational inservices, they are covered by malpractice insurance, worker's compensation and unemployment insurances.Each case is assesed and supervised by a Registered Nurse. This is not required for a registry, as a matter of fact registries have no regulations.Registries don't carry worker's comp, if an employee is hurt in your home you are responsible. If you pay the worker more than $600, you are required to give them a #1099 tax form as an independant contractor.Back to Top
Do I pay the employee for the service?
No, for your convieniece Arcadia will bill you weekly for the service. Unlike a registry where you have 2 bills , one for the employee and one to the registry. Also you can call the office with any questions about your invoice and get an immediate responce, no voice mail, no waiting. Back to Top
If I'm not sure of what services I need, can you help?
Yes, our intake nurses can usually tell what you need from asking you a few key questions. If further help is decided our case manager can visit with you and make suggestions as to what type of care is needed. This could be hha, companion, personal care or possible referral to a skilled agency or assisted living or long term care facility.*There could be a slight fee for the case management. Back to Top
If I need service immediately, can you help me?
Yes,we are used to last minute calls, our response time is quicker than most agencies, there's not a lot of red tape, you can reach us 24hrs a day, we will usually let you know within an hour whether we can help you. Back to Top
Why was What about private duty nursing, I hear there's a nursing shortage?
We have over 70 nurse's working for us, we feel they are some of the most qualified, enthusiastic and loyal part of our organization. There's no shortage here!! Back to Top
Shipping FAQs
Can I pay for my private duty services with my credit card?
Yes, we accept most major credit cards and this can be arranged through our billing department.Back to TopIf I like your service but I need skilled service as well, what should I do?
This is not a problem Arcadia has contracts with most major skilled agencies in your area and we can reccommend one that will let Arcadia supply the needed service you want while they will supply the skill . Back to Top
